Carla Underwood

Meet Carla, our Lead Recruiter and Operations Manager, who, after swearing she’d never work for a recruitment agency again, found her soul mate in the Sense mantra and has been an integral part of the team ever since. Carla has that rare knack for “getting it” while keeping things refreshingly down to earth—proving that recruiters are human too (who knew?).

With a background in banking and finance, coupled with her experience running a recruitment business, Carla joined us to expand our corporate and technology recruitment family. She’s a creative, tenacious professional who values the potential of finding the perfect fit for both businesses and individuals. Having earned her stripes in finance and corporate recruitment, Carla has also caught the tech bug, driving our tech team and embracing the dark side with enthusiasm.

Clients find great comfort in Carla’s extensive experience—after 15 years in the industry, she’s walked a mile (or more) in their shoes. There’s no one better placed to find the next pea for their pod, she is credited by her natural flair for building genuine relationships with candidates and clients alike, and while she’s figured out how far a block of chocolate can go in the office (spoiler: not very far), Carla’s also our office prankster. No screen is safe when left unlocked, and her talent for content creation and marketing spreads also to the creation of gifts and cards for the team and is rivaled only by the joy of receiving one of Granny’s knitted jumpers at Christmas.

Despite her calm demeanor, Carla’s feet are always madly pedaling under the desk with the heater on. As a mother of five, she’s mastered the art of balancing a busy life and a bustling office. She has single handledly blown out the tea bag budget by 200%, we even had to instal a hot water machine to minimise her kettle waiting time.

Voted “most likely to whisper to herself in the corner,” she embodies the saying, “give something you need doing to a busy person.” Carla is our operations guru, this partnered with the uncanny ability to fill a role before you can blink. She’s truly a keeper, always keeping us on our toes and brings a touch of joy to every day.